Quinn Legal continues its Lexcel accreditation in 2017

Lexcel accreditation

Leading local law firm, Quinn Legal, celebrates maintaining its prestigious Lexcel accreditation.

Having undergone an extensive audit conducted by the English Law Society, the firm’s internal structure and practices have passed a thorough examination and are confirmed as meeting the accreditation’s high standards.

Known as the foremost legal practice quality mark, the Lexcel award is only given to law firms that can demonstrate continuing excellence in legal practice management and client care. Quinn Legal is the only law firm on the Isle of Man to hold Lexcel accreditation.

Earlier this year, Quinn Legal reported unprecedented growth in its staff numbers and explained the positive impact that this had made on the standard of client care. News of its Lexcel accreditation promptly follows and confirms the firm’s commitment to offering exceptional service over and above customer expectations and in line with the highest industry standards.

James Quinn, Managing Director at Quinn Legal said: ‘Receiving the news that Quinn Legal had maintained the Lexcel accreditation was amazing. It is testament to the hard work and dedication of our staff.

Over the past year, we’ve heavily invested in our employees with specialised training in several areas and new employee benefits. With many recent appointments and more to come, we’re actively expanding the capabilities of our workforce and continuing to focus on the client experience and expanding the legal expertise that we offer.’

Lexcel sets a ‘required Standard in seven different areas: structure and strategy, financial management, information management, people management, risk management, client care, and file and case management’ (www.lawsociety.org.uk). In satisfying requirements, Quinn Legal has been praised for its open and transparent culture, attentiveness to risk and compliance, introduction of initiatives to solicit client feedback, and adaptability and responsiveness to employee and client experiences.

With direct benefit to new and existing clients, these requirements underpin the firm’s commitment to providing genuine and honest customer communication. Consistent and effective working practices ensure that Quinn Legal is able to offer a range of specialist legal advice and support. Lexcel gives clients additional peace of mind that the way the law firm operates has been independently assessed and found to be of the highest standard.

Lexcel accreditation