Actions of rogue employees, alleged serious criminal activity, regulatory wrongdoing or a substantial data security breach. These are just some of the many ways in which your business could be threatened with a crisis.
In all cases, quick, decisive and astute action will be required to be taken in a calm, considered and measured manner. Quinn Legal offers a full range of legal services needed to cope in a crisis situation and has extensive direct experience in crisis management.
Crisis Management: What You Need To Know
Preventing a crisis
It’s an unavoidable fact that almost all businesses are targeted in one way or another by cyber-attacks. These can range from mass-attack spam emails containing malware or ransom-ware, through to sophisticated, targeted attacks that can either prevent a business from operating or cause disastrous consequences through data-leakage. In addition, the actions of disgruntled or unhinged employees could also result in similar effects. In both cases, the business will not only be effected directly, but also from the knock-on effects that these actions would have with regulators.
Before making any plans on how to deal with a crisis, the first stage is to review and reduce the risks that could lead to a crisis. Using our experience and expertise, alongside industry experts, Quinn Legal will undertake wide-ranging risk assessments of your business in order to improve risk prevention:
- Cyber security review Isle of Man / audit – including ethical hacking; IT security policy
- Human Resource review / audit – employee background checks; employment documentation and policies
- Compliance review / Compliance audit Isle of Man – compliance processes and procedures; regulatory returns
- Disaster recovery and data security arrangements – review of current measures
Planning for a crisis
All businesses should recognise that they are likely to experience at least one unforeseen event at some point in time which could lead to a crisis. Planning for a crisis involves:
- Identifying individual(s) to serve as the crisis manager
- Planning how to respond to a variety of crises
- Using scenarios to practise crisis management techniques including role-playing
- Setting up systems and practices to monitor and detect any early warning signals
- Involving appropriate stakeholders in the planning and practising
Dealing with a crisis
Any response to a crisis needs to be carefully coordinated. Cool and calm heads are required to act in a pressurised situation in order to make the right decisions efficiently and effectively.
Quinn Legal will manage every aspect the crisis in order to minimise the impact of the crisis:
- Media – potentially damaging publicity could harm the reputation of the business
- Criminal investigations – into alleged criminal wrongdoing
- Regulatory / disciplinary issues – regulators hold powers to obtain information and penalise the business or stop it from trading
- Internal investigations – it might be necessary to carry out internal investigations to clarify the facts or uncover additional information
- Employment issues – various employment issues might arise such as suspending or dismissing employees
How Can Quinn Legal Help?
Should your business be threatened with a major crisis, you need to know where to turn. Our specialist Isle of Man crisis management team will be there to support you every step of the way. We will:
- Support and advise you under the protection of legal privilege
- Act as your first point of communication and as the core custodian of the facts
- Ensure that the right information is available to decision makers
- Ensure that the appropriate narrative is provided to local media and their representatives
- Coordinate and support any internal investigations
- Deliver all types of legal advice to you and your company
- Help you deal with any employment issues
- Coordinate communication with regulators
Get In Touch Today
Alternatively, you can fill out our handy online enquiry form and one of our team will be in touch within 24 hours.